Viewing policies and procedures as something to be completed, filed on a shelf and never be revisited is something of an outdated approach. Policies and procedures are living documents which should adapt and change with your organisation and the industry in which it operates.
Failure to review and update policies and procedures can leave an organisation at risk. Old policies may fail to comply with new laws and regulations. They may not address new systems or technology, which can result in inconsistent practices.
When should an organisation review its policies and procedures?
- After large-scale changes-policies should line up with the company's mission, vision, and values.
- Changes to laws and regulations- if changes are built into policies early on, you'll have a smooth transition into compliance when the new laws go into effect.
- After an incident or policy violation- it is always wise to examine the details of the incident to see if employees carried out the procedures properly and look to see if there were any gaps in training or employee understanding of the policy.